At SpermCheck® Fertility, we believe in the importance in revealing how we collect, use, and protect information about our online guests. We subscribe to a philosophy of ethics, honesty, and mutual respect between all parties involved in any transmission originating from SpermCheck.com.
The use of this website may require the entry of personal information, such as name, email, address, telephone and fax numbers, and other personal or demographic data. The entry of all personal information is voluntary and will not be shared, given, sold, or otherwise distributed to any other party outside of SpermCheck® Fertility. All information is sent using Secure Sockets Layer (SSL) technology, which offers a high level of data protection. Your security and confidentiality will be respected at all times.
Please be assured that the privacy of your personal data is under strictest guidelines.
The Collection of Information
It may be necessary to collect a limited amount of personal data. We could obtain this information through online forms, applications, emails, social networks, telephone, and fax, via verbal, written, or personal communication.
Please rest assured that any personal data that is either entered online, given verbally, mailed, emailed, or transmitted through other means is under strict security guidelines. Your acceptance of this agreement constitutes permission by SpermCheck® Fertility to access, preserve, and disclose your personal information, as necessitated to:
(i.) Properly respond to your inquiries
(ii.) Protect the rights, personal safety, and privacy of SpermCheck® Fertility, its users and the public
(iii.) Comply with legal regulations
It may be necessary to collect technical data about your computer, such as IP (Internet Protocol) address and/or store cookies (small files saved by your browser on your local hard drive to speed up processing time).
Access to your private information is strictly protected and limited to those employees who have a legitimate business need to review specific data in your file. SpermCheck® Fertility complies with all federal standards with regards to safeguarding your personal information.
The Distribution of Information
For the purpose of marketing or promotions, we may share all of your personal information, whether provided directly by you, or obtained through our means, with our service providers.
Of Interest to You
Unless you instruct us otherwise, SpermCheck® Fertility may contact you to provide information about products, services, promotions, contests, or other offerings or activities that we believe may be of interest to you. Commonly known as “ezines”, these electronic email newsletters enable the recipient to unsubscribe from future communications, if you so choose.
All transmissions through SpermCheck® Fertility are processed through a secure gateway, with encrypted translation. As sophisticated technology has advanced over the years, the likelihood of personal or financial data bypassing security systems and becoming accessible to unauthorized users is extremely low. In the unlikely event that personal data is illegally retrieved from our secure system, we assume no responsibility for any damages or liability incurred.
SpermCheck Return Policy
To exchange product in case of damaged merchandise please contact Customer Service at (877) 998‑0992.
For products returns purchased within 30 days that are unopened please contact Customer Service at (877) 998-0992. We do not refund shipping costs for returns. Return shipping costs (and any additional confirmation/insurance costs) are the responsibility of the customer. Please note a standard 15% re-stocking fee will be applied to all returns of non-damaged merchandise.